How well do CIYH hosts respond to artist inquiries?
A few years ago we created an internal system so that we could track how well our hosts and artists were communicating. This allowed us to learn
- which hosts were having trouble keeping up
- how quickly they respond
- how favorably they respond
It also allows us to send weekly reminders to hosts about pending inquiries so that artists don’t have to keep asking “did you get my email?”
Here are the all time results over the past few years.
On average, almost half of our artist inquiries are answered within a week. Also, about one-third of the responses are favorable (yes or maybe). These numbers fluctuate a bit (January/February 2017 was pretty bad for response time) but tend to revert to the numbers shown.
What’s exciting now is that soon we’ll be able to show artists how their efforts compare to other artists on the site. Stay tuned!
